Speech analytics driven by AI is speech recognition software that works using natural language processing and machine learning technologies. With speech analytics in call centres, you can convert live speech into text. After that, the program evaluates this text to reveal details about the needs, preferences, and sentiment of the...
Researchers at Amazon have trained a new large language model (LLM) for text-to-speech that they claim exhibits “emergent” abilities. The 980 million parameter model, called BASE TTS, is the largest text-to-speech model yet created. The...
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Ebuyer has found from mass data collection that more than 2.9 million negative conversations surrounding artificial intelligence (AI) were sparked online in the past year. Using data from Google Search Trends, Linkfluence, and Answer the...
A study conducted by computer and information science researchers from the UK and Brazil has raised concerns about the objectivity of ChatGPT. The researchers claim to have discovered substantial political bias in ChatGPT’s responses, leaning...
Big data has been an increasingly popular topic in the tech world for several years now with more and more businesses investing in collecting and analyzing large volumes of data. By harnessing big data, companies...